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NMSU Carlsbad Online Resources

Dear NMSU Carlsbad Students,
We know transitioning into distance learning is not without its challenges and we want you to know that we’re here to help you and to do all we can to support your transition this semester and in future semesters.
1. We have a number of support areas that you can rely on for help. Here’s what available in the Learning Technology Center (LTC):
Luz Moreno wants you know that you can contact the LTC for information, support, and resources.
The Learning Technology Center Remote Support

Contact Information

For immediate assistance try:
Freddy Espino, Multimedia Classroom Technician
575. 234.9259
Luz Moreno, Multimedia Specialist
575. 234.9259
Requesting Support
For training or assistance with desktop software, Canvas, Online Course Work, Smarthinking, MyNMSU, Zoom, MS Teams, Office 365 download, Wi-Fi connectivity, etc. try:
LTC Virtual Support

Student Resources


Student Check out Equipment

The Learning Technology Center oversees check out student’s computer once is approved by the Title V personnel.
• Introduction to Canvas
• Assistance with Microsoft office 365
• Live Online Assistance via Zoom or Teams (by appointment)
Visit the LTC webpage to find out how they can help you:
2. Here’s what’s available through Grants Services/Title V:
Teri Dodson wants you to know that Grant Services provides laptops for students who do not have devices or are sharing devices with other family members or children during distance learning. 
These laptops are provided free of charge, and checked out during the semester and must be returned for maintenance at the end of the semester. 
Grants Services/Title V also provides Jetpack (hotspot) devices for students who do not have internet access or have intermittent access. 
We have seen an increase in difficulty with internet access as more people are teleworking or distance learning. The hotspot device is also free and is checked out on a semester basis. 
3. Here’s what’s available through Library Services (M-TR 8am-8 pm, Fri 8am-5pm, Sat 10am-2pm) 
Library Director Samantha Villa wants you to know you can contact her at for assistance. 
• YouTube Training Videos on how to access Online resources 
• Online Librarian Research Assistance (by appointment) 
• Online Library Databases/Programs may be found at Your login will be your AGGIE ID/Banner Number. These resources offer videos, scholarly journals, newspapers, magazines, eBooks, and much more! 
• APA Citation Assistance 
Visit the Library webpage to access online resources and connect with a librarian: 
4. Here’s what’s available through the Learning Assistance Center (LAC) 
• Tutoring by Appointment 
Contact Melissa Dunaway at: to schedule an appointment with a tutor. Contact information and connect with a tutor: 
• Smartthinking Online Tutoring: located in Canvas 
Compiled by the Academic Affairs Office